Annexure-5

FRAUD PREVENTION

At the start of a new Century, financial statement fraud has increasingly become a serious problem for business, Government and Investors. Indeed, the issue threatens to undermine the confidence of Capital Markets, Corporate Leaders etc., Here are some tips that will help you feel comfortable when you are trading with us.

Migration to Electronic Payments:

To reduce the risk of cheque fraud, we advise wherever possible that you migrate to electronic payment solutions. By eliminating the use of paper items in the value chain with electronic funds transfers (EFT) transactions, you can reduce the potential for lost, altered or stolen cheques. With our Online Broking Business platform, you can do fund transfers using NEFT/RTGS/UPI/IMPS etc., and you can transfer funds instantly.

Protect Your Online Trading Account Passwords:

Don't share your User Credentials / Password details with others and change the Passwords regularly. Create passwords that are unpredictable and counter intuitive, and don't use the same password for different accounts. Do not store passwords in a file on your PC or laptop as they are at risk if your computer is serviced or stolen.

LOGOUT:

It is very important to terminate each online session when you are finished by clicking the "Log out" link on the site. If you merely type in another address, or close or minimize the web browser window, it may be possible for unauthorized users with access to the same computer to gain access to your account information. Retrieving this information could be as easy as clicking on the Internet browser icon, pressing the browser's Back button, or recalling a browser's Internet History.

Securing Internet-Connected Computers :
  • Keep your computer up-to-date with the latest security updates.
  • Install a firewall and anti-virus software on any laptop or PC with wireless connectivity.
  • While accessing your personal financial information online, you should have a secure web connection at all times. The web site address should start with "https://" instead of "http://" and you should see a secure symbol such as a closed padlock or key on the status bar in the lower right part of your screen.

Do’s and Don’ts:

Do the Following:

While Opening a Trading Account:

  • Deal only with SEBI registered intermediaries / authorized persons. Ensure whether the member is registered with the Exchange by checking with the Exchange / Exchange Website.
  • Carefully read and understand the terms and conditions and the contents stated in the Risk Disclosure Document, Rights & Obligation, Guidance Note, Polices and Procedures, Voluntary Rights and Obligations which forms part of the Account Opening Form for dealing through brokers in the Stock Market.
  • Kindly provide accurate and complete details in the application, fill up  all  the fields and provide all the required supporting documents.       Do not leave any blank spaces in the application and kindly shruk off the blank spaces.  Kindly update the Change of KYC Details like, Address, Contact No, Mail ID etc., immediately and keep your account information always accurate with the Member.

While Trading :

  • Familiarize yourself with the rules, regulations and circulars issued by Stock Exchanges / SEBI before carrying out any transaction.
  • Please bear in mind that while it is our endeavor to inform you that in case of a margin call, it is your responsibility to maintain margins. The Company will square up outstanding positions in case of shortfalls in margin and delays in payments.
  • Please be informed that there are no guaranteed returns on investments. In stock market, Investments in Capital Markets which are subject to market risks.

Post Trading :

  • Make payments from your own bank account only and deliver securities into the pool account of the trading member from your own beneficiary account only mapped / updated with the Member.
  • Always insist on contract notes from your trading member. In case of any doubts regarding your transactions, verify the genuineness of the same on the Exchange web sites.
  • Always insist on periodical statements of your ledger.
  • Please insist on your statement of accounts at regular intervals and check for all the entries therein. Any discrepancies should be brought to our notice immediately. In case of disputes, please write to us at [email protected]

Do Not Do The Following:

  • Do not deal with any third party / unregistered intermediaries / unauthorized persons.
  • Do not start trading until you have read and understood the Risk Disclosure Document, Rights & Obligation, Guidance  Note,  Polices  and  Procedures, Voluntary Rights and Obligations which forms part of the AOF.
  • Do not fill in / provide any wrong or incomplete details. Do not  use Whitener. Don't Over write or cancel any completed details.
  • Do not be misled by rumors or tips and do not undertake deals on behalf of others.
  • Do not fall prey to promises of guaranteed returns.
  • Do not sign blank Delivery Instruction Slips (DIS) and keep them with the Depository Participant or broker to save time.
  • Do not accept unsigned / duplicate contract notes / confirmation memos.
  • Do not make payments in cash / delivery of securities from any account other than your own beneficiary account.
  • Do not delay payments.
  • Do not make payment of money / delivery of securities in the personal account of authorized persons / employees of the trading member.

For further details on Investor Rights and Obligations and other related issues, please refer to the Investor Grievance Board placed in all our Branches/AP Locations.

CAUTION NOTICE

No Authorized Person or official of the Company is authorized to accept any payment or delivery of securities into his account. NO DEALINGS IN CASH ARE ALLOWED. Any Investor / client offering cash would be doing the same at his own risk.